Our approach to keeping our residents, staff and village safe at Castle View against Covid-19.
As the recent situation with Covid-19 has evolved, we have had the wellbeing, protection and peace of mind of our residents and staff at the forefront of our minds at all times. Whilst we are very much led by Government policy, we have taken our lead from the best clinical guidance and advice, with extensive consultation with residents and their families. Ahead of the Government’s recommendations, we restricted external visitors to the village and our village manager, Lisa, and our head of catering, Caz, became “residents” to ensure that we could continue to provide services to all residents without risk.
As such, our restaurant remains operational to residents only and, with Lisa in residence, our village is running smoothly with the usual buzz. All residents have full use of the facilities within the village, respecting social distancing, and are able to exercise on balconies and the sky terrace and can walk the beautifully decorated corridors for exercise. All deliveries are made to a collection point outside our building entrance. All our residents can move around the village in a safe bubble.
The design of the building is very efficient and we can keep an eye on all parts of the building from reception using CCTV. Whilst our daily policy in the village has always been minimal drama, we are delighted with our Castle View “song and dance” routine that is keeping everyone fit and happy. Each week, all residents can join our yoga class on their balconies as our village manager, head of sales and one of our residents runs a 30 minute class of gentle movement and singing. “We’ll meet again” and other favourites are audible in close range of Windsor Castle, keeping spirits up.
Understandably, new resident move-ins have been delayed until early May, but virtual viewings for those wanting more information on our apartments are on the website and our head of sales, Ruth, is on hand to handle all enquiries by phone or email. Please keep an eye on the website for any updates as our policy will continue to evolve, led by Government and the best of clinical policies, overseen by our team.
Best wishes and stay safe, happy and healthy.
Robin Hughes CEO Castle Retirement Living.
Social Distancing Doesn't Stop the Entertainment at Castle View!
Every resident appeared waving flags and smiling. Brought a tear to your eye as we all sang We'll Meet Again, Pack Up your Troubles and Always Look on the Bright Side of Life!
We all gently excercised to 'Happy'! Smiles and laughter everywhere.
Community is everything at Castle View.